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Job Details
Description
Job Summary
Perform duties of bellperson including assisting guests with luggage, performing guest pick-ups and drop-offs in the hotel car to local addresses, assisting guests upon check-in and check-out, and assisting with and checking luggage as needed.
Summary of Essential Job Functions
Abilities Required
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times.
Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player.
Ability to communicate with guests and respond to questions, knowledge of hotel service, local area events and activities.
Ability to drive vans, limousines and automobiles. Must have an excellent driving record as verified by a DMV report. Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
Ability to grasp, lift and / or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs.
Ability to stand, walk and / or sit and continuously perform essential job functions. Perform tasks requiring bending, stooping, kneeling and / or walking.
Customer Satisfaction :
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff.
It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.
Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.
Work Habits :
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.
You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and / or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
Safety & Security :
The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
Last updated : 2024-04-27
Full Time
Accommodations
$23k-32k (estimate)
04/09/2024
06/18/2024
pmhotelgroup.com
CHEVY CHASE, MD
200 - 500
1996
Private
JOSEPH BOJANOWSKI
$200M - $500M
Accommodations
PM Hotel Group is a hotel management firm that provides finance, accounting, human resources, and marketing and sales services to hospitality sector.
The job skills required for Bellperson include Laundry, etc. Having related job skills and expertise will give you an advantage when applying to be a Bellperson. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bellperson. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bellperson positions, which can be used as a reference in future career path planning. As a Bellperson, it can be promoted into senior positions as a Bell Captain - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bellperson. You can explore the career advancement for a Bellperson below and select your interested title to get hiring information.